Terms of Service

Effective Date: 2025

Welcome to ElderLegAid ("Site"). These Terms of Service govern your use of our offerings for elderly legal assistance and documentation support.

1. Services

ElderLegAid provides legal assistance and documentation support for elderly clients. Our services include will preparation, power of attorney drafting, and document review.

2. Information Products

We offer digital guides and online tutorials focused on senior legal matters. All digital items are delivered immediately after purchase.

3. Physical Goods

Our printed materials and template kits are designed to assist with elder law documentation and are shipped to the address provided at checkout.

4. Fees and Billing

By using any service or purchasing any product from ElderLegAid, you agree to pay the fees displayed on the site. Fees are processed through our third-party service provider at the time of purchase or booking.

5. Refund Policy

5.1 Services

Clients may request rescheduling at least 48 hours before the scheduled session. Cancellations made at least 48 hours prior to the appointment are eligible for a full refund to the original method of payment within 10 business days. Cancellations made less than 48 hours before the session are non-refundable due to time reserved for professional staff.

5.2 Information Products

Digital guides and tutorials are final sale. Since access is granted immediately, all sales of information products are non-refundable and cannot be exchanged.

5.3 Physical Goods

Printed materials and template kits may be returned within 30 days of receipt, provided they are in original condition. To initiate a return, please ship the item to our office at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. Once we receive and inspect the return, a refund will be issued to the original method of payment within 15 business days. Alternatively, you may request an exchange or replacement. Shipping fees are not refundable unless the return is due to our error.

6. Changes to Terms

ElderLegAid reserves the right to modify these Terms of Service at any time. We will post the updated terms on this page with the revision date.

7. Contact Information

For questions or concerns regarding these Terms, please Contact Us or reach out by phone at +14163330479. Our office is located at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. Business ID: 615476457.